Customer Background and Needs

Recently, DXTECH reached a cooperation with an important customer from the Netherlands and successfully delivered a high-quality 1530SPT 12kw high power metal plate and pipe fiber laser cutting machine, opening a new chapter for the cooperation between the two parties.
This Dutch customer has been deeply involved in the construction industry for many years, focusing on providing comprehensive engineering solutions, always committed to improving productivity, enhancing profitability, and bringing excellent performance and satisfaction to customers. With the continuous expansion of business, the customer deeply realized the importance of improving production efficiency for expanding economic benefits, so he decided to introduce advanced fiber laser cutting machines.

Because the Netherlands has strict national policies on environmental protection, the customer clearly stated that he needed a closed fiber laser cutting machine to meet environmental protection requirements. At the same time, the customer often needs to cut thick metal plates and pipes in daily business, and has extremely high expectations for the cutting ability and precision of the equipment.
After understanding the specific needs of the customer, DXTECH’s sales team acted quickly. After in-depth market analysis and product comparison, the sales staff recommended DXTECH’s classic 1530SPT 12kw high power metal plate and pipe fiber laser cutting machine to the customer. This machine is a star product in the DXTECH ST series. It adopts a fully enclosed protective cover design to effectively prevent the leakage of dust and waste generated during the cutting process, and meets the strict environmental protection standards of the Netherlands. At the same time, it is equipped with a professional CNC cutting system, combined with top imported components and strict assembly processes to ensure that the cutting machine can operate safely, stably, efficiently and with high precision.

Advantages of This 1530SPT 12KW High Power Metal Plate and Pipe Fiber Laser Cutting Machine

1. With the fully enclosed protective cover, the smoke and dust can be prevented, which is more environmentally friendly.
2. With the 15s exchange platform adopted, this laser cutter can achieve fast loading and unloading, which greatly improves the processing efficiency.
3. With the lightweight aviation aluminum beam adopted, the machine greatly improves the moving speed, and the processing precision is guaranteed.
4. Simple operating system, to realize rapid cutting on the shape what you want on the metal material, like carbon steel ,stainless steel, cooper, aluminum, and galvanized sheet.

Trust and Delivery

In the process of communicating with customers, the salesperson explained the various performance parameters and operation procedures of the machine in detail to the customer through dozens of emails, and showed a wealth of operation demonstration videos. In addition, the salesperson also focused on introducing DXTECH’s excellent pre-sales and after-sales service system, so that customers are confident in purchasing and using DXTECH’s products. In the end, the customer was impressed by the excellent performance of this machine and DXTECH’s professional service and decided to buy this 1530SPT 12kw high power metal plate and pipe fiber laser cutting machine.

In DXTECH’s assembly workshop, every component has undergone strict quality control. From the head, beam to the bed assembly of the cutting machine, every detail has been carefully polished and tested. After a rigorous assembly and inspection phase, the machine successfully passed various tests and then entered the package delivery process. After a long wait of one month, the customer finally received the long-awaited machine and sent us photos of the machine arriving at the factory as soon as possible.

After the equipment arrived at the customer’s factory, DXTECH’s technicians immediately set off for the Netherlands to provide customers with professional installation and operation teaching services. During the installation and commissioning process, the technicians conducted a comprehensive performance test on the equipment to ensure that every component can operate normally. At the same time, the technicians also provided customers with detailed operation training, from basic operation procedures to advanced cutting techniques, they were patiently and meticulously explained. Under the guidance of the technicians, the customer personally operated and quickly mastered the use of the equipment.